In the hotel industry, the buck stops at the General Manager but who are they and what do they do? In a nutshell, a hotel general manager is in charge of all aspects of the property from ambiance to cleanliness to maintenance to customer service, and everything in between. Typically, the GM position is not hands-off. You will often see a GM at the front desk checking people in or visiting with guests as they enjoy their meals. It’s important that they are active in the day-to-day operations of the hotel so they have a clear picture of how the property is running. Spending time with guests gives a clear picture of the overall guest experience.
Category: Like a Local
Small Group, Big Adventure: Plan a Perfect Getaway in Roanoke, WV
Stonewall Resort was made for gathering. While we may not be quite ready to mingle with large crowds like we once did, getting together with family, friends, and peers continues to provide numerous social and emotional benefits we can all use to thrive.
Whether you are seeking an extended get-together with your leadership team, a well-deserved awards getaway, or a bleisure trip, the property at Stonewall Resort provides something for everyone.
So, gather your group and let us help you make a plan! Here is a three-day mid-week itinerary that is sure to leave you refreshed and renewed.